Click & Collect pick-up station for more flexibility.

Let customers decide when they want to pick up their goods.

Brick-and-mortar retailers who want to increase their reach are increasingly expanding their sales channel to include an online shop. This multi-channel solution is becoming increasingly popular. But how can you flexibly deliver the goods to your customers who want to pick up their order? 

With a Click & Collect pick-up station, these orders can be collected at flexible times. The positive thing about this? Shoppers still come to their local shop despite Click & Collect. This improves customer loyalty much more than an "anonymous" postal service or the hassle of opening hours. 

You benefit from this too: with Click & Collect, orders no longer have to be packed, labelled and taken to the post office.

From their advantages...

Smart API

API in ERP & shop systems

Your existing systems can be connected via an interface. There is no additional work for employees due to duplicate maintenance.

Optimization potential

Optimise resources

Your employees have more time to advise customers. Simple goods transfers can be be outsourced to 100%.

Exchange of goods

Simplify returns & exchanges

The ServiceCube software extension enables convenient processing of returns and replacement of defective devices.

...create customer benefits.

Simple ordering process

Pick-up station is selected as the delivery method in the checkout. The goods can be collected at any time using the collection code.

Time-independent

24/7 collection = satisfied customers

Your customers no longer have to wait for staff and can collect their goods at any time, even outside opening hours. opening hours.

Satisfied customers

Extended customer service

Goods can be returned 24/7. It is also possible to stock replacement devices.

Easy handling with Click & Collect solutions from Variocube.

Variocube mobile view

Intuitive operation - indoors and outdoors.

Our intuitive software makes it easy to manage orders without any extra effort or tedious trips to the post office. Our Click & Collect pick-up stations are weatherproof, so they can also be set up outdoors without hesitation.

Woman uses Click & Collect pick-up station

Easy pick-up 24/7.

Your customers will receive an email with an access or QR code after storing their order at the Click & Collect pick-up station. This code is then used to collect the order. Your customers can collect orders at any time, regardless of opening hours.

The 24/7 available multi-channel solution.

Smart pick-up stations enhance customer service.

Click & Collect lockers from Variocube are the ideal solution for combining the best of bricks-and-mortar retail with the world of online retail. Goods of all kinds can be collected or exchanged around the clock, regardless of the time. The multichannel approach saves customers time and travelling. New business areas and optimised processes open up for your company.

20%

of the customers

... (= 1.3 million consumers) used Click & Collect services in 2021. According to studies, the number of users has more than doubled since 2017*.

28%

are 25-34 years old

..., 23% are between 16-24 years old and 27% are between 35-44 years old.*

*Survey Click & Collect - online distance meets offline proximity JKU Linz - Institute for Trade, Sales and Marketing, 05/2021

Click & Collect pick-up station on the rise

REXEL Austria extends collection times with Variocube Click & Collect solution

REXEL Austria, a full-range supplier for electrical retailers and specialist for building automation, sensor technology and automation, relies on an innovative Click & Collect solution from Variocube for its pick-up station. Seamlessly integrated into its own ERP & TMS, the Smart Locker system enables 24/7 collection of previously ordered goods.

How does Click & Collect work in your company?

The question "How does Click and Collect work?" is asked by many companies also in Austria at the latest after the massive conversions caused by the Corona pandemic. The demand for an expansion of the online offer and the need to combine online ordering with offline collection have brought lasting changes. That's why we want to take a closer look at the topic of click and collect in this blog post.

Areas of application for Click & Collect pick-up stations

Click & Collect in wholesale and retail

Click & Collect is becoming increasingly popular. Click & Collect in wholesale and retail allows customers to order online or by phone and collect their goods around the clock. Customers benefit from convenient and flexible collection and the avoidance of queues.

The 24/7 pick-up service at the Click & Collect stations allows you to fulfil your orders according to your own schedule, making the shopping process more efficient and stress-free. The freed-up capacity gives your employees more time to advise customers. You significantly improve your customer service.

Together we are stronger:
Solutions for shopping streets.

Do you have too little volume to utilise a collection station on your own? Then share a Click & Collect pick-up station with other businesses in your neighbourhood. In many small and large towns there are typical shopping streets with many small shops and boutiques that invite you to stroll around.
Work with your neighbours to expand the range on offer in your promenade. With a Click and Collect pick-up station, you can increase the frequency of your street. As additional added value, you also have the option of using the system for Receiving parcels to open. In this way, you can also attract new visitors and increase your reach.

Smart pickup station for gas cylinders

Simplify the handover and purchase process of gas cylinders. Smart pick-up stations allow your customers to simply take the paid cylinders out of the locker. This saves you staff time and long distances.

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