{"id":1203,"date":"2021-04-09T12:08:30","date_gmt":"2021-04-09T11:08:30","guid":{"rendered":"https:\/\/www.variocube.com\/?page_id=1203"},"modified":"2024-07-25T15:01:09","modified_gmt":"2024-07-25T14:01:09","slug":"support","status":"publish","type":"page","link":"https:\/\/www.variocube.com\/en\/support\/","title":{"rendered":"Support"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"1203\" class=\"elementor elementor-1203\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-e30f33d elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"e30f33d\" data-element_type=\"section\" data-settings=\"{&quot;ekit_has_onepagescroll_dot&quot;:&quot;yes&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-6ca4044\" data-id=\"6ca4044\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-3b4e9d6 elementor-widget elementor-widget-image\" data-id=\"3b4e9d6\" data-element_type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"1024\" height=\"342\" src=\"https:\/\/www.variocube.com\/wp-content\/uploads\/2022\/02\/Variocube-DCTower-1024x342.png\" class=\"attachment-large size-large wp-image-6347\" alt=\"Locker system for parcels and dry cleaning in the DC Tower\" srcset=\"https:\/\/www.variocube.com\/wp-content\/uploads\/2022\/02\/Variocube-DCTower-1024x342.png 1024w, https:\/\/www.variocube.com\/wp-content\/uploads\/2022\/02\/Variocube-DCTower-300x100.png 300w, https:\/\/www.variocube.com\/wp-content\/uploads\/2022\/02\/Variocube-DCTower-768x256.png 768w, https:\/\/www.variocube.com\/wp-content\/uploads\/2022\/02\/Variocube-DCTower-1536x512.png 1536w, https:\/\/www.variocube.com\/wp-content\/uploads\/2022\/02\/Variocube-DCTower-18x6.png 18w, https:\/\/www.variocube.com\/wp-content\/uploads\/2022\/02\/Variocube-DCTower.png 2048w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-139ed61 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"139ed61\" data-element_type=\"section\" data-settings=\"{&quot;ekit_has_onepagescroll_dot&quot;:&quot;yes&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-9d83d45\" data-id=\"9d83d45\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-c5e5309 elementor-widget elementor-widget-heading\" data-id=\"c5e5309\" data-element_type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-xl\">Support for Variocube systems<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-dded18b elementor-widget elementor-widget-spacer\" data-id=\"dded18b\" data-element_type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-e1d24a9 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"e1d24a9\" data-element_type=\"section\" data-settings=\"{&quot;ekit_has_onepagescroll_dot&quot;:&quot;yes&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-dd895a2\" data-id=\"dd895a2\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-06a15c0 elementor-widget elementor-widget-text-editor\" data-id=\"06a15c0\" data-element_type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p class=\"translation-block\">1. The first point of contact for support enquiries regarding a Variocube system is the operator on site or the customer's internal 1st level support.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-46e3b8f elementor-widget elementor-widget-text-editor\" data-id=\"46e3b8f\" data-element_type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p class=\"translation-block\">2. <strong>If no solution to the problem can be found internally<\/strong>, we are available during support hours by telephone and via the support form.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-289c3c2\" data-id=\"289c3c2\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-739d7f9 elementor-position-left elementor-view-default elementor-mobile-position-top elementor-vertical-align-top elementor-widget elementor-widget-icon-box\" data-id=\"739d7f9\" data-element_type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"icon-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-box-wrapper\">\n\n\t\t\t\t\t\t<div class=\"elementor-icon-box-icon\">\n\t\t\t\t<span  class=\"elementor-icon\">\n\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-exclamation\"><\/i>\t\t\t\t<\/span>\n\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\n\t\t\t\t\t\t\t\t\t<h3 class=\"elementor-icon-box-title\">\n\t\t\t\t\t\t<span  >\n\t\t\t\t\t\t\tPlease have the following information ready for quick troubleshooting in case of support requests:\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<p class=\"elementor-icon-box-description translation-block\">- Cube location<br>\r\n- Contact person<br>\r\n- Software error<br>\r\n- Hardware error<br>\r\n- General error description<br>\r\n- Photos, if applicable<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9cf716a elementor-widget elementor-widget-spacer\" data-id=\"9cf716a\" data-element_type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-06036db elementor-align-center elementor-widget elementor-widget-button\" data-id=\"06036db\" data-element_type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-lg\" href=\"https:\/\/www.variocube.com\/wp-content\/uploads\/2021\/04\/VC-Supportprozess-2021-04.pdf\" target=\"_blank\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t<span class=\"elementor-button-icon\">\n\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-file-download\"><\/i>\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Download support process as PDF<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-c993cad elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"c993cad\" data-element_type=\"section\" data-settings=\"{&quot;ekit_has_onepagescroll_dot&quot;:&quot;yes&quot;}\">\n\t\t\t\t\t\t\t<div class=\"elementor-background-overlay\"><\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-2f28e16\" data-id=\"2f28e16\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-8db95e9 elementor-view-default elementor-widget elementor-widget-icon\" data-id=\"8db95e9\" data-element_type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"icon.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<div class=\"elementor-icon\">\n\t\t\t<i aria-hidden=\"true\" class=\"fas fa-caret-right\"><\/i>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-e87fe01\" data-id=\"e87fe01\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-5a35cfb elementor-widget elementor-widget-text-editor\" data-id=\"5a35cfb\" data-element_type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>For smooth problem solving, it is necessary to have a 1st level contact person directly at the plant on site in order to carry out the actions\/test procedures to be performed on the plant immediately!<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-8e9a015 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"8e9a015\" data-element_type=\"section\" data-settings=\"{&quot;ekit_has_onepagescroll_dot&quot;:&quot;yes&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-f567a2d\" data-id=\"f567a2d\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-27ddfdd elementor-widget elementor-widget-spacer\" data-id=\"27ddfdd\" data-element_type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-ef3d912 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"ef3d912\" data-element_type=\"section\" data-settings=\"{&quot;ekit_has_onepagescroll_dot&quot;:&quot;yes&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-14ac121\" data-id=\"14ac121\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-d860825 elementor-widget elementor-widget-heading\" data-id=\"d860825\" data-element_type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-large\">Support contact and times:<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d9d9dfb elementor-icon-list--layout-traditional elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list\" data-id=\"d9d9dfb\" data-element_type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"icon-list.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ul class=\"elementor-icon-list-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"far fa-clock\"><\/i>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Monday to Thursday, 9:00 to 16:00, Friday, 9:00 to 13:00<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-phone\"><\/i>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\"><a href=\"tel:+43 720 676 300 0\">+43 720 676 300 0<\/a><\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7294089 elementor-widget elementor-widget-heading\" data-id=\"7294089\" data-element_type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-medium\">Outside support hours (subject to availability):<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-40ecfaf elementor-icon-list--layout-traditional elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list\" data-id=\"40ecfaf\" data-element_type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"icon-list.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ul class=\"elementor-icon-list-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-phone\"><\/i>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\"><a href=\"tel:+43 720 676300-99\">+43 720 676300-99<\/a><\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-5ad8614\" data-id=\"5ad8614\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-116cfb5 elementor-widget elementor-widget-heading\" data-id=\"116cfb5\" data-element_type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-large\">Support form:<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3afc383 elementor-widget elementor-widget-global elementor-global-8801 elementor-widget-html\" data-id=\"3afc383\" data-element_type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<form method=\"post\" action=\"https:\/\/variocube.weclapp.com\/webapp\/seam\/resource\/rest\/web2ticket?charset=UTF-8\" accept-charset=\"UTF-8\">\n<script>window.jQuery || document.write('<script src=\"https:\/\/ajax.googleapis.com\/ajax\/libs\/jquery\/2.1.3\/jquery.min.js\"><\\\/script>')<\/script>\n\n<script>\n\n        jQuery(document).ready(function($) {\n                \n                var salt = (new Date).getTime().toString().substr(0, 12);\n                var value1 = Math.floor((Math.random() * 10));\n                var value2 = Math.floor((Math.random() * 10));\n                value1salt= salt + value1.toString(); \n                value2salt= salt + value2.toString(); \n                \n                $(\"#idWC_captchaValue1\").val(value1salt);\n                $(\"#idWC_captchaValue2\").val(value2salt);\n                \n                $(\".wc-captcha-value1\").append(value1);\n                $(\".wc-captcha-value2\").append(value2);\n                \n        }); \n\n<\/script>\n<label for=\"idWC_subject\">Subject*<\/label><input type=\"text\" id=\"idWC_subject\" name=\"subject\" maxlength=\"150\"required \/><br \/>\n<label for=\"idWC_description\">Description*<\/label><textarea id=\"idWC_description\" name=\"description\" rows='5' required><\/textarea><br \/>\n<label for=\"idWC_priority\">Priority<\/label><select id=\"idWC_priority\" name=\"priority\" >\n<option value=\"niedrig\">low<\/option>\n<option value=\"normal\">normal<\/option>\n<option value=\"hoch\">high<\/option>\n<\/select><br \/>\n<label for=\"idWC_type\">Ticket type<\/label><select id=\"idWC_type\" name=\"type\" >\n<option value=\"null\">Select<\/option>\n<option value=\"Frage\">Question<\/option>\n<option value=\"Incident\">Incident<\/option>\n<option value=\"Problem\">Problem<\/option>\n<option value=\"Change Request\">Change Request<\/option>\n<\/select><br \/>\n<label for=\"idWC_email\">E-Mail<\/label><input type=\"text\" id=\"idWC_email\" name=\"email\" maxlength=\"1000\" required><br \/>\n<label for=\"idWC_salutation\">Salutation<\/label><select id=\"idWC_salutation\" name=\"salutation\" >\n<option value=\"MR\">Mr<\/option>\n<option value=\"MRS\">Mrs<\/option>\n<\/select><br \/>\n<label for=\"idWC_firstname\">First name<\/label><input type=\"text\" id=\"idWC_firstname\" name=\"firstname\" maxlength=\"1000\" \/><br \/>\n<label for=\"idWC_lastName\">Surname<\/label><input type=\"text\" id=\"idWC_lastName\" name=\"lastName\" maxlength=\"1000\" \/><br \/>\n<label for=\"idWC_phone\">Phone<\/label><input type=\"text\" id=\"idWC_phone\" name=\"phone\" maxlength=\"1000\" \/><br \/>\n<label for=\"idWC_company_name\">Company<\/label><input type=\"text\" id=\"idWC_company_name\" name=\"company_name\" maxlength=\"1000\" \/><br \/>\n<label for=\"idWC_street\">Address<\/label><input type=\"text\" id=\"idWC_street\" name=\"street\" maxlength=\"1000\" \/><br \/>\n<label for=\"idWC_street2\">Address details<\/label><input type=\"text\" id=\"idWC_street2\" name=\"street2\" maxlength=\"1000\" \/><br \/>\n<label for=\"idWC_zipcode\">ZIP-Code<\/label><input type=\"text\" id=\"idWC_zipcode\" name=\"zipcode\" maxlength=\"1000\" \/><br \/>\n<label for=\"idWC_city\">City<\/label><input type=\"text\" id=\"idWC_city\" name=\"city\" maxlength=\"1000\" \/><br \/>\n<label for=\"idWC_country\">Country<\/label><select id=\"idWC_country\" name=\"country\" >\n<option value=\"AX\">Aaland Islands<\/option>\n<option value=\"AF\">Afghanistan<\/option>\n<option value=\"AL\">Albania<\/option>\n<option value=\"DZ\">Algeria<\/option>\n<option value=\"AS\">American Samoa<\/option>\n<option value=\"VI\">United States Virgin Islands<\/option>\n<option value=\"AD\">Andorra<\/option>\n<option value=\"AO\">Angola<\/option>\n<option value=\"AI\">Anguilla<\/option>\n<option value=\"AQ\">Antarctica<\/option>\n<option value=\"AG\">Antigua and Barbuda<\/option>\n<option value=\"AR\">Argentina<\/option>\n<option value=\"AM\">Armenia<\/option>\n<option value=\"AW\">Aruba<\/option>\n<option value=\"AZ\">Azerbaijan<\/option>\n<option value=\"AU\">Australia<\/option>\n<option value=\"BS\">Bahamas<\/option>\n<option value=\"BH\">Bahrain<\/option>\n<option value=\"BD\">Bangladesh<\/option>\n<option value=\"BB\">Barbados<\/option>\n<option value=\"BY\">Belarus<\/option>\n<option value=\"BE\">Belgium<\/option>\n<option value=\"BZ\">Belize<\/option>\n<option value=\"BJ\">Benin<\/option>\n<option value=\"BM\">Bermuda<\/option>\n<option value=\"BT\">Bhutan<\/option>\n<option value=\"BO\">Bolivia<\/option>\n<option value=\"BQ\">Bonaire, Sint Eustatius and Saba<\/option>\n<option value=\"BA\">Bosnia and Herzegovina<\/option>\n<option value=\"BW\">Botswana<\/option>\n<option value=\"BV\">Bouvet Island<\/option>\n<option value=\"BR\">Brazil<\/option>\n<option value=\"VG\">British Virgin Islands<\/option>\n<option value=\"IO\">British Indian Ocean Territories<\/option>\n<option value=\"BN\">Brunei<\/option>\n<option value=\"BG\">Bulgaria<\/option>\n<option value=\"BF\">Burkina Faso<\/option>\n<option value=\"BI\">Burundi<\/option>\n<option value=\"CV\">Cabo Verde<\/option>\n<option value=\"CL\">Chile<\/option>\n<option value=\"CK\">Cook Islands<\/option>\n<option value=\"CR\">Costa Rica<\/option>\n<option value=\"CW\">Cura\u00e7ao<\/option>\n<option value=\"CD\">Democratic Republic of the Congo<\/option>\n<option value=\"DE\">Germany<\/option>\n<option value=\"DM\">Dominica<\/option>\n<option value=\"DO\">Dominican republic<\/option>\n<option value=\"DJ\">Djibouti<\/option>\n<option value=\"DK\">Denmark<\/option>\n<option value=\"EC\">Ecuador<\/option>\n<option value=\"SV\">El Salvador<\/option>\n<option value=\"CI\">Ivory Coast<\/option>\n<option value=\"ER\">Eritrea<\/option>\n<option value=\"EE\">Estonia<\/option>\n<option value=\"FK\">Falkland Islands<\/option>\n<option value=\"FJ\">Fiji<\/option>\n<option value=\"FI\">Finland<\/option>\n<option value=\"FR\">France<\/option>\n<option value=\"GF\">French Guiana<\/option>\n<option value=\"PF\">French Polynesia<\/option>\n<option value=\"TF\">French Southern Territories<\/option>\n<option value=\"FO\">Faroe Islands<\/option>\n<option value=\"GA\">Gabon<\/option>\n<option value=\"GM\">Gambia<\/option>\n<option value=\"GE\">Georgia<\/option>\n<option value=\"GH\">Ghana<\/option>\n<option value=\"GI\">Gibraltar<\/option>\n<option value=\"GD\">Grenada<\/option>\n<option value=\"GR\">Greece<\/option>\n<option value=\"GL\">Greenland<\/option>\n<option value=\"GP\">Guadeloupe<\/option>\n<option value=\"GU\">Guam<\/option>\n<option value=\"GT\">Guatemala<\/option>\n<option value=\"GG\">Guernsey<\/option>\n<option value=\"GN\">Guinea<\/option>\n<option value=\"GW\">Guinea-Bissau<\/option>\n<option value=\"GY\">Guyana<\/option>\n<option value=\"HT\">Haiti<\/option>\n<option value=\"HM\">Heard and McDonald Islands<\/option>\n<option value=\"HN\">Honduras<\/option>\n<option value=\"HK\">Hong Kong<\/option>\n<option value=\"IN\">India<\/option>\n<option value=\"ID\">Indonesia<\/option>\n<option value=\"IQ\">Iraq<\/option>\n<option value=\"IR\">Iran<\/option>\n<option value=\"IE\">Ireland<\/option>\n<option value=\"IS\">Iceland<\/option>\n<option value=\"IM\">Isle Of Man<\/option>\n<option value=\"IL\">Israel<\/option>\n<option value=\"IT\">Italy<\/option>\n<option value=\"JM\">Jamaica<\/option>\n<option value=\"JP\">Japan<\/option>\n<option value=\"YE\">Yemen<\/option>\n<option value=\"JE\">Jersey<\/option>\n<option value=\"JO\">Jordan<\/option>\n<option value=\"KY\">Cayman Islands<\/option>\n<option value=\"KH\">Cambodia<\/option>\n<option value=\"CM\">Cameroon<\/option>\n<option value=\"CA\">Canada<\/option>\n<option value=\"IC\">Canary Islands<\/option>\n<option value=\"KZ\">Kazakhstan<\/option>\n<option value=\"QA\">Qatar<\/option>\n<option value=\"KE\">Kenya<\/option>\n<option value=\"KG\">Kyrgyzstan<\/option>\n<option value=\"KI\">Kiribati<\/option>\n<option value=\"CC\">Cocos Islands<\/option>\n<option value=\"CO\">Colombia<\/option>\n<option value=\"KM\">Comoros<\/option>\n<option value=\"CG\">Congo<\/option>\n<option value=\"XK\">Kosovo<\/option>\n<option value=\"HR\">Croatia<\/option>\n<option value=\"CU\">Cuba<\/option>\n<option value=\"KW\">Kuwait<\/option>\n<option value=\"LA\">Laos<\/option>\n<option value=\"LS\">Lesotho<\/option>\n<option value=\"LV\">Latvia<\/option>\n<option value=\"LB\">Lebanon<\/option>\n<option value=\"LR\">Liberia<\/option>\n<option value=\"LY\">Libya<\/option>\n<option value=\"LI\">Liechtenstein<\/option>\n<option value=\"LT\">Lithuania<\/option>\n<option value=\"LU\">Luxembourg<\/option>\n<option value=\"MO\">Macau<\/option>\n<option value=\"MG\">Madagascar<\/option>\n<option value=\"MW\">Malawi<\/option>\n<option value=\"MY\">Malaysia<\/option>\n<option value=\"MV\">Maldives<\/option>\n<option value=\"ML\">Mali<\/option>\n<option value=\"MT\">Malta<\/option>\n<option value=\"MA\">Morocco<\/option>\n<option value=\"MH\">Marshall Islands<\/option>\n<option value=\"MQ\">Martinique<\/option>\n<option value=\"MR\">Mauritania<\/option>\n<option value=\"MU\">Mauritius<\/option>\n<option value=\"YT\">Mayotte<\/option>\n<option value=\"MX\">Mexico<\/option>\n<option value=\"FM\">Micronesia<\/option>\n<option value=\"MD\">Moldova<\/option>\n<option value=\"MC\">Monaco<\/option>\n<option value=\"MN\">Mongolia<\/option>\n<option value=\"ME\">Montenegro<\/option>\n<option value=\"MS\">Montserrat<\/option>\n<option value=\"MZ\">Mozambique<\/option>\n<option value=\"MM\">Myanmar<\/option>\n<option value=\"N\/A\">N\/A<\/option>\n<option value=\"NA\">Namibia<\/option>\n<option value=\"NR\">Nauru<\/option>\n<option value=\"NP\">Nepal<\/option>\n<option value=\"NC\">New Caledonia<\/option>\n<option value=\"NZ\">New Zealand<\/option>\n<option value=\"NI\">Nicaragua<\/option>\n<option value=\"NL\">Netherlands<\/option>\n<option value=\"AN\">Netherlands Antilles<\/option>\n<option value=\"NE\">Niger<\/option>\n<option value=\"NG\">Nigeria<\/option>\n<option value=\"NU\">Niue<\/option>\n<option value=\"XI\">Northern Ireland<\/option>\n<option value=\"KP\">North Korea<\/option>\n<option value=\"MK\">North Macedonia<\/option>\n<option value=\"NF\">Norfolk Island<\/option>\n<option value=\"NO\">Norway<\/option>\n<option value=\"MP\">Northern Mariana Islands<\/option>\n<option value=\"OM\">Oman<\/option>\n<option value=\"PK\">Pakistan<\/option>\n<option value=\"PW\">Palau<\/option>\n<option value=\"PS\">Palestine<\/option>\n<option value=\"PA\">Panama<\/option>\n<option value=\"PG\">Papua New Guinea<\/option>\n<option value=\"PY\">Paraguay<\/option>\n<option value=\"PE\">Peru<\/option>\n<option value=\"PH\">Philippines<\/option>\n<option value=\"PN\">Pitcairn<\/option>\n<option value=\"PL\">Poland<\/option>\n<option value=\"PT\">Portugal<\/option>\n<option value=\"PR\">Puerto Rico<\/option>\n<option value=\"KR\">Republic of Korea<\/option>\n<option value=\"RE\">Reunion<\/option>\n<option value=\"RW\">Rwanda<\/option>\n<option value=\"RO\">Romania<\/option>\n<option value=\"RU\">Russia<\/option>\n<option value=\"BL\">Saint Barth\u00e9lemy<\/option>\n<option value=\"KN\">Saint Kitts and Nevis<\/option>\n<option value=\"MF\">Saint Martin<\/option>\n<option value=\"ZM\">Zambia<\/option>\n<option value=\"WS\">Samoa<\/option>\n<option value=\"SM\">San Marino<\/option>\n<option value=\"ST\">Sao Tome and Principe<\/option>\n<option value=\"SA\">Saudi Arabia<\/option>\n<option value=\"SE\">Sweden<\/option>\n<option value=\"CH\">Switzerland<\/option>\n<option value=\"SN\">Senegal<\/option>\n<option value=\"RS\">Serbia<\/option>\n<option value=\"SC\">Seychelles<\/option>\n<option value=\"SL\">Sierra Leone<\/option>\n<option value=\"ZW\">Zimbabwe<\/option>\n<option value=\"SG\">Singapore<\/option>\n<option value=\"SX\">Sint Maarten (Dutch part)<\/option>\n<option value=\"SK\">Slovakia<\/option>\n<option value=\"SI\">Slovenia<\/option>\n<option value=\"SB\">Solomon Islands<\/option>\n<option value=\"SO\">Somalia<\/option>\n<option value=\"SS\">South Sudan<\/option>\n<option value=\"ES\">Spain<\/option>\n<option value=\"LK\">Sri Lanka<\/option>\n<option value=\"SH\">St Helena<\/option>\n<option value=\"LC\">St Lucia<\/option>\n<option value=\"PM\">St Pierre and Miquelon<\/option>\n<option value=\"VC\">Saint Vincent and the Grenadines<\/option>\n<option value=\"SD\">Sudan<\/option>\n<option value=\"SR\">Suriname<\/option>\n<option value=\"SJ\">Svalbard and Jan Mayen<\/option>\n<option value=\"SZ\">Swaziland<\/option>\n<option value=\"SY\">Syria<\/option>\n<option value=\"GS\">South Georgia and the South Sandwich Islands<\/option>\n<option value=\"ZA\">South Africa<\/option>\n<option value=\"TJ\">Tajikistan<\/option>\n<option value=\"TW\">Taiwan<\/option>\n<option value=\"TZ\">Tanzania<\/option>\n<option value=\"TH\">Thailand<\/option>\n<option value=\"TL\">Timor-Leste<\/option>\n<option value=\"TG\">Togo<\/option>\n<option value=\"TK\">Tokelau<\/option>\n<option value=\"TO\">Tonga<\/option>\n<option value=\"TT\">Trinidad and Tobago<\/option>\n<option value=\"TD\">Chad<\/option>\n<option value=\"CZ\">Czech Republic<\/option>\n<option value=\"TN\">Tunisia<\/option>\n<option value=\"TM\">Turkmenistan<\/option>\n<option value=\"TC\">Turks and Caicos Islands<\/option>\n<option value=\"TV\">Tuvalu<\/option>\n<option value=\"TR\">Turkey<\/option>\n<option value=\"UG\">Uganda<\/option>\n<option value=\"UA\">Ukraine<\/option>\n<option value=\"HU\">Hungary<\/option>\n<option value=\"UY\">Uruguay<\/option>\n<option value=\"UZ\">Uzbekistan<\/option>\n<option value=\"VU\">Vanuatu<\/option>\n<option value=\"VA\">Vatican City<\/option>\n<option value=\"VE\">Venezuela<\/option>\n<option value=\"AE\">United Arab Emirates<\/option>\n<option value=\"US\">United States of America<\/option>\n<option value=\"GB\">United Kingdom<\/option>\n<option value=\"VN\">Vietnam<\/option>\n<option value=\"CN\">People's Republic of China<\/option>\n<option value=\"WF\">Wallis and Futuna<\/option>\n<option value=\"CX\">Christmas Island<\/option>\n<option value=\"EH\">Western Sahara<\/option>\n<option value=\"CF\">Central African Republic<\/option>\n<option value=\"CY\">Cyprus<\/option>\n<option value=\"EG\">Egypt<\/option>\n<option value=\"GQ\">Equatorial Guinea<\/option>\n<option value=\"ET\">Ethiopia<\/option>\n<option value=\"AT\">Austria<\/option>\n<option value=\"UM\">Remaining islands in the Pacific Ocean of the USA<\/option>\n<\/select><br \/>\n<div>\n    the fields marked with * are mandatory <\/br><\/br>\n        <h3>Captcha<\/h3>\n        <p>To make sure you are not a spam robot, solve the following equation:\n        <div class=\"wc-captcha-question\">\n                <span class=\"wc-captcha-value1\"><\/span> + <span class=\"wc-captcha-value2\"><\/span><span style=\"padding-left: 1px;\"><\/span> = \n                <input type=\"text\" id=\"idWC_captchaResult\" name=\"captchaResult\" maxlength=\"2\" \/>\n                <input type=\"hidden\" id=\"idWC_captchaValue1\" name=\"captchaValue1\" \/>\n                <input type=\"hidden\" id=\"idWC_captchaValue2\" name=\"captchaValue2\" \/>\n        <\/div>\n<\/div>\n<input type=\"hidden\" name=\"honeypot\" value=\"\" \/><br \/>\n<input type=\"hidden\" name=\"token\" value=\"3512e1fa-9cb8-407f-89f3-16e14531a730\" \/><br \/>\n<input type=\"submit\" value=\"Send\" \/><\/form>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Support for Variocube systems 1. The first point of contact for support enquiries regarding a Variocube system is the operator on site or the customer's internal 1st level support. 2. If no solution to the problem can be found internally, we are available during support hours by telephone and via the support form Please have the following information ready for rapid troubleshooting: [...]<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"ocean_post_layout":"","ocean_both_sidebars_style":"","ocean_both_sidebars_content_width":0,"ocean_both_sidebars_sidebars_width":0,"ocean_sidebar":"","ocean_second_sidebar":"","ocean_disable_margins":"enable","ocean_add_body_class":"","ocean_shortcode_before_top_bar":"","ocean_shortcode_after_top_bar":"","ocean_shortcode_before_header":"","ocean_shortcode_after_header":"","ocean_has_shortcode":"","ocean_shortcode_after_title":"","ocean_shortcode_before_footer_widgets":"","ocean_shortcode_after_footer_widgets":"","ocean_shortcode_before_footer_bottom":"","ocean_shortcode_after_footer_bottom":"","ocean_display_top_bar":"default","ocean_display_header":"default","ocean_header_style":"","ocean_center_header_left_menu":"","ocean_custom_header_template":"","ocean_custom_logo":0,"ocean_custom_retina_logo":0,"ocean_custom_logo_max_width":0,"ocean_custom_logo_tablet_max_width":0,"ocean_custom_logo_mobile_max_width":0,"ocean_custom_logo_max_height":0,"ocean_custom_logo_tablet_max_height":0,"ocean_custom_logo_mobile_max_height":0,"ocean_header_custom_menu":"","ocean_menu_typo_font_family":"","ocean_menu_typo_font_subset":"","ocean_menu_typo_font_size":0,"ocean_menu_typo_font_size_tablet":0,"ocean_menu_typo_font_size_mobile":0,"ocean_menu_typo_font_size_unit":"px","ocean_menu_typo_font_weight":"","ocean_menu_typo_font_weight_tablet":"","ocean_menu_typo_font_weight_mobile":"","ocean_menu_typo_transform":"","ocean_menu_typo_transform_tablet":"","ocean_menu_typo_transform_mobile":"","ocean_menu_typo_line_height":0,"ocean_menu_typo_line_height_tablet":0,"ocean_menu_typo_line_height_mobile":0,"ocean_menu_typo_line_height_unit":"","ocean_menu_typo_spacing":0,"ocean_menu_typo_spacing_tablet":0,"ocean_menu_typo_spacing_mobile":0,"ocean_menu_typo_spacing_unit":"","ocean_menu_link_color":"","ocean_menu_link_color_hover":"","ocean_menu_link_color_active":"","ocean_menu_link_background":"","ocean_menu_link_hover_background":"","ocean_menu_link_active_background":"","ocean_menu_social_links_bg":"","ocean_menu_social_hover_links_bg":"","ocean_menu_social_links_color":"","ocean_menu_social_hover_links_color":"","ocean_disable_title":"default","ocean_disable_heading":"default","ocean_post_title":"","ocean_post_subheading":"","ocean_post_title_style":"","ocean_post_title_background_color":"","ocean_post_title_background":0,"ocean_post_title_bg_image_position":"","ocean_post_title_bg_image_attachment":"","ocean_post_title_bg_image_repeat":"","ocean_post_title_bg_image_size":"","ocean_post_title_height":0,"ocean_post_title_bg_overlay":0.5,"ocean_post_title_bg_overlay_color":"","ocean_disable_breadcrumbs":"default","ocean_breadcrumbs_color":"","ocean_breadcrumbs_separator_color":"","ocean_breadcrumbs_links_color":"","ocean_breadcrumbs_links_hover_color":"","ocean_display_footer_widgets":"default","ocean_display_footer_bottom":"default","ocean_custom_footer_template":"","footnotes":""},"folder":[],"class_list":["post-1203","page","type-page","status-publish","hentry","entry"],"_links":{"self":[{"href":"https:\/\/www.variocube.com\/en\/wp-json\/wp\/v2\/pages\/1203","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.variocube.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.variocube.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.variocube.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.variocube.com\/en\/wp-json\/wp\/v2\/comments?post=1203"}],"version-history":[{"count":160,"href":"https:\/\/www.variocube.com\/en\/wp-json\/wp\/v2\/pages\/1203\/revisions"}],"predecessor-version":[{"id":32590,"href":"https:\/\/www.variocube.com\/en\/wp-json\/wp\/v2\/pages\/1203\/revisions\/32590"}],"wp:attachment":[{"href":"https:\/\/www.variocube.com\/en\/wp-json\/wp\/v2\/media?parent=1203"}],"wp:term":[{"taxonomy":"folder","embeddable":true,"href":"https:\/\/www.variocube.com\/en\/wp-json\/wp\/v2\/folder?post=1203"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}